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NEW YORK – Hurricane Sandy survivors who have registered with the Federal Emergency Management Agency for disaster assistance can take advantage of the many services available through the FEMA helpline, 800-621-3362 (Voice, 7-1-1/Relay) or (TTY) 800-462-7585.

Survivors can check the status of their applications, update contact information, and learn how their insurance affects FEMA assistance.

Survivors also can call the helpline to:

  • Update insurance information
  • Receive information on the home inspection process
  • Add or remove the name of a person designated to speak for the applicant
  • Find out if FEMA needs more information about their claim
  • Update FEMA on the applicant’s housing situation
  • Learn how to appeal a FEMA application decision
  • Get answers to other questions they might have about their application

Helpline hours are 7 a.m. to 10 p.m. EDT, seven days a week until further notice. Multilingual operators are available. Survivors can also visit DisasterAssistance.gov or m.fema.gov.